FAQs
1. What are the benefits of soy candles?
- Soy candles are made from natural soybean oil, which burns cleaner and longer than paraffin. They are also biodegradable and typically produce less soot.
2. Can I customize the scent of my candles?
- Yes. Send us a dm on any of our socials to discuss what you're interested in.
3. How long do your candles typically burn?
- Burn times vary by candle size. Our 120g soy wax candle typically burns for about 20-25 hours. The exact burn time can vary based on factors such as the wick size, the candle’s environment (like drafty areas), and how well the candle is maintained (such as trimming the wick regularly).
4. How should I care for my scented candles and perfumes?
- For candles, trim the wick to 1/4 inch before each use to prevent soot and ensure an even burn. Store candles in a cool, dry place away from direct sunlight. For perfumes, store them in a cool, dark place to maintain their fragrance.
5. How can I contact customer service if I have further questions?
- You can reach our customer service team via email, social media, or live chat. Visit our Contact Us page for detailed contact information and hours of operation.